1. I'm always nervous about
purchasing software. I've been burned before. How do I know you guys aren't
just going to leave me hanging?
Ans We know how you feel. This company is
run by people just like you who have been in your position before. Many of
the folks who have purchased our software felt that way at first before they
realized they had found a gem. We are dedicated to providing superb support
for this software. We have created a detailed support forum where you may
post any questions you may have 24 hours a day. During normal business hours
our support technicians answers within one hour and provide solutions for
your problems.
2. Confirm, whether we have to do double work for each
entry and printing ? Style of working Software.
Ans Procedure for operating Software
Just Feed the cheque details
Tear off a leaf from the Cheque
Book
Insert the Cheque in printer
press print button.
3. We have more than one company and more than one account. Can the same software
handle all accounts.
Ans Yes, Any number of companies and any number
of accounts can be maintained.
4. What is the minimum system reqirement for the software
?
Ans WIn 95 and above, 32 MB RAM.
5. Confirm, whether we can customize it ?
Ans Yes, it can be customized. You have to
tell us the changes.
6. Confirm, whether it works with tally software and takes the amount directly
?
Ans No.
7. Our bank is not in the list.
Ans You can add it on your own by using DEFINE BANK
option in TOOLS menu.
Or
Just send us the cancelled cheque we will design the report and add it in
the setup for you.
8. Each and single cheque leaf printing is possible in Dot Matrix Printer
and Inkjet Printer ?
Ans Single leaf as well as contineous sheets / Any
printer but Inkjet Printer (Preferred).
9. Confirm, whether it works on network sharing ?
Ans Yes, but you have to order network version
for that option.
10. We are interested in this. Kindly let us know the procedures for ordering
same.
Ans Just send us the mail confirming the order also
send us the cancelled cheque on which the printing is desired along with payment.
11. Two signatures facility ?
Ans Yes, its available.
12. Service and support.
Ans Online service available.
13. When we had inserted a cheque size paper in our DeskJet printer print
was not coming on the proper columns. Can we print the cheque on Dot Matrix
printer ?
Ans Yes,But the settings are to be changed
from the TOOLS option in the software.
14. Can I change the FONT, COLOR of the fields to be printed on the cheque
leaf.
Ans Yes, But the settings are to be changed from
the TOOLS option in the software.
15. I already have companies name and account number printed on my cheque.
Ans You can hide both the fields from the TOOLS
option so that these wll not be printed on cheque leaf but at the same time
are available on summary report.
16. I can not design the cheque on my own.
Ans Kindly send the cheques to us (Cancelled), we
will design them free of cost (Up to 2 Chqs).
